OrderMyGear incident

PopUp experiencing performance issues

Major Resolved View vendor source →

OrderMyGear experienced a major incident on May 23, 2025 affecting Popup Stores API and Popup Stores Storefronts, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2025, 03:40 PM UTC
Resolved
May 23, 2025, 04:20 PM UTC
Duration
39m
Detected by Pingoru
May 23, 2025, 03:40 PM UTC

Affected components

Popup Stores APIPopup Stores Storefronts

Update timeline

  1. investigating May 23, 2025, 03:40 PM UTC

    We are currently investigating this issue.

  2. monitoring May 23, 2025, 03:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 23, 2025, 03:49 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 23, 2025, 04:20 PM UTC

    This incident has been resolved.