OrderMyGear experienced a minor incident on October 15, 2024 affecting Popup Stores API and Popup Stores Products and 1 more component, lasting 6d 14h. The incident has been resolved; the full update timeline is below.
Affected components
Popup Stores APIPopup Stores ProductsPopup Stores StorefrontsPopup Stores ReportingPopup Stores Document Generation
Update timeline
- investigating Oct 14, 2024, 04:23 PM UTC
Issues related to products have been reported and we are currently investigating.
- identified Oct 14, 2024, 04:37 PM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 14, 2024, 11:59 PM UTC
OrderMyGear Engineering is continuing to troubleshoot and mitigate the issue. We will post additional updates as we have them.
- monitoring Oct 15, 2024, 06:37 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 15, 2024, 06:39 AM UTC
All platform components are operational.
- monitoring Oct 15, 2024, 06:40 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 21, 2024, 09:31 PM UTC
This incident has been resolved.