OrderMyGear incident

Issues With Company Store

Minor Resolved View vendor source →

OrderMyGear experienced a minor incident on October 18, 2024 affecting Company Stores Storefronts, lasting 3d 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2024, 08:25 PM UTC
Resolved
Oct 21, 2024, 09:49 PM UTC
Duration
3d 1h
Detected by Pingoru
Oct 18, 2024, 08:25 PM UTC

Affected components

Company Stores Storefronts

Update timeline

  1. investigating Oct 18, 2024, 08:25 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 18, 2024, 08:33 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 18, 2024, 09:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 19, 2024, 05:02 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 21, 2024, 09:49 PM UTC

    This incident has been resolved.