OrderMyGear incident
Authorize.net checkout unavailable for Company Stores users
OrderMyGear experienced a major incident on October 24, 2024 affecting Checkout and Company Stores Storefronts, lasting 3h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 24, 2024, 03:37 PM UTC
Authorize.net is currently performing maintenance on their systems, which is causing an issue with Company Stores preventing users from using Authorize.net when checking out. OrderMyGear will provide further update as new information develops.
- identified Oct 24, 2024, 04:55 PM UTC
Authorize.net has communicated that they have caused an incident during their maintenance and are aware that it is impacting platforms, like OrderMyGear. They are working to resolve the issue and will update their status page once they have additional information. https://status.authorize.net/
- monitoring Oct 24, 2024, 07:08 PM UTC
We are currently monitoring Authorize.net's maintenance
- resolved Oct 24, 2024, 07:12 PM UTC
This incident has been resolved.