OrderMyGear incident

DistributorCentral / OneSource / DC Websites

Notice Resolved View vendor source →

OrderMyGear experienced a notice incident on February 9, 2025 affecting OneSource API and Websites, lasting 19d 13h. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2025, 01:57 AM UTC
Resolved
Feb 28, 2025, 03:27 PM UTC
Duration
19d 13h
Detected by Pingoru
Feb 09, 2025, 01:57 AM UTC

Affected components

OneSource APIWebsites

Update timeline

  1. investigating Feb 09, 2025, 01:57 AM UTC

    We are currently investigating this issue.

  2. identified Feb 10, 2025, 02:41 AM UTC

    DistributorCentral is undergoing temporary maintenance.

  3. monitoring Feb 11, 2025, 03:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Feb 12, 2025, 09:50 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Feb 14, 2025, 10:23 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Feb 28, 2025, 03:27 PM UTC

    This incident has been resolved.