OrderMyGear incident

DC Is Unavailable

Critical Resolved View vendor source →

OrderMyGear experienced a critical incident on March 25, 2025 affecting Websites, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2025, 05:20 PM UTC
Resolved
Mar 25, 2025, 05:44 PM UTC
Duration
23m
Detected by Pingoru
Mar 25, 2025, 05:20 PM UTC

Affected components

Websites

Update timeline

  1. investigating Mar 25, 2025, 05:20 PM UTC

    Requests to DC are failing with 504 timeout errors

  2. identified Mar 25, 2025, 05:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 25, 2025, 05:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 25, 2025, 05:44 PM UTC

    This incident has been resolved.