Ordergroove incident

Elevated latency for Offer Serving

Major Resolved View vendor source →

Ordergroove experienced a major incident on October 24, 2021 affecting Subscription Offers, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2021, 12:15 PM UTC
Resolved
Oct 24, 2021, 01:43 PM UTC
Duration
1h 27m
Detected by Pingoru
Oct 24, 2021, 12:15 PM UTC

Affected components

Subscription Offers

Update timeline

  1. monitoring Oct 24, 2021, 12:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. monitoring Oct 24, 2021, 12:25 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Oct 24, 2021, 01:43 PM UTC

    This incident has been resolved.