Ordergroove incident

Minor subscription management interface outage

Minor Resolved View vendor source →

Ordergroove experienced a minor incident on January 26, 2022 affecting Ordergroove App - Subscription Manager (previously SMI), lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2022, 12:45 PM UTC
Resolved
Jan 26, 2022, 12:45 PM UTC
Duration
—
Detected by Pingoru
Jan 26, 2022, 12:45 PM UTC

Affected components

Ordergroove App - Subscription Manager (previously SMI)

Update timeline

  1. resolved Jan 26, 2022, 04:39 PM UTC

    During a routine maintenance we have found that an older subdomain was unable to communicate with a newer service infrastructure.