Ordergroove experienced a major incident on June 7, 2022 affecting Analytics & Reporting, lasting 57m. The incident has been resolved; the full update timeline is below.
Affected components
Analytics & Reporting
Update timeline
- investigating Jun 07, 2022, 03:33 PM UTC
Some reports cannot be downloaded from https://rc3.ordergroove.com/exports/. We are currently investigating the root cause.
- monitoring Jun 07, 2022, 03:49 PM UTC
A fix has been implemented and we are monitoring the results. Reports should be available again.
- resolved Jun 07, 2022, 04:31 PM UTC
This incident has been resolved.