Ordergroove incident

Failing RC3 Order Reports

Minor Resolved View vendor source →

Ordergroove experienced a minor incident on November 30, 2022 affecting Analytics & Reporting, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2022, 07:06 PM UTC
Resolved
Nov 30, 2022, 09:07 PM UTC
Duration
2h 1m
Detected by Pingoru
Nov 30, 2022, 07:06 PM UTC

Affected components

Analytics & Reporting

Update timeline

  1. identified Nov 30, 2022, 11:18 PM UTC

    On-demand Order reports in RC3 are failing to generate (starting 2.06 PM EST)

  2. resolved Nov 30, 2022, 11:18 PM UTC

    This issue was resolved at 4.07 PM EST. On-demand reports can be requested again within RC3 in order to receive the data reports.