Ordergroove incident

Service Disruption - Order Placement Logs

Notice Resolved View vendor source →

Ordergroove experienced a notice incident on April 28, 2023 affecting Admin Dashboard (previously RC3), lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2023, 07:25 PM UTC
Resolved
Apr 28, 2023, 09:41 PM UTC
Duration
2h 15m
Detected by Pingoru
Apr 28, 2023, 07:25 PM UTC

Affected components

Admin Dashboard (previously RC3)

Update timeline

  1. investigating Apr 28, 2023, 07:25 PM UTC

    We are currently investigating an issue with the order placement logs service. Our engineering team is working to identify the root cause and implement a solution. All users may be affected. We will send an additional update in 60 minutes.

  2. identified Apr 28, 2023, 09:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 28, 2023, 09:41 PM UTC

    This has now been resolved.