Ordergroove incident

Inaccurate Revenue Data

Minor Resolved View vendor source →

Ordergroove experienced a minor incident on May 2, 2023 affecting Analytics & Reporting, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2023, 02:30 PM UTC
Resolved
May 02, 2023, 03:30 PM UTC
Duration
59m
Detected by Pingoru
May 02, 2023, 02:30 PM UTC

Affected components

Analytics & Reporting

Update timeline

  1. investigating May 02, 2023, 10:16 PM UTC

    The Revenue Data is incomplete and inaccurate. We are investigating this issue.

  2. resolved May 02, 2023, 10:17 PM UTC

    This issue has been resolved. We are working with our Business Intelligence tool to prevent this issue from happening again. Sorry for the inconvenience