Ordergroove incident

Analytics and Reporting is down

Notice Resolved View vendor source →

Ordergroove experienced a notice incident on November 7, 2023 affecting Analytics & Reporting, lasting 3h 28m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2023, 10:53 PM UTC
Resolved
Nov 08, 2023, 02:21 AM UTC
Duration
3h 28m
Detected by Pingoru
Nov 07, 2023, 10:53 PM UTC

Affected components

Analytics & Reporting

Update timeline

  1. identified Nov 07, 2023, 10:53 PM UTC

    We are currently experiencing downtime on Analytics and Reporting cube generation on Ordergroove platform, as a result some values will not be correct. We are investigating and will update the status soon.

  2. resolved Nov 08, 2023, 02:21 AM UTC

    The data cube has been rebuilt successfully, and all analytics data is now reporting correctly.