Ordergroove experienced a minor incident on February 29, 2024 affecting Shopify Checkout, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Shopify Checkout
Update timeline
- investigating Feb 29, 2024, 03:44 PM UTC
We are currently investigating a delay in subscription creation for merchants on the Shopify platform
- resolved Feb 29, 2024, 04:35 PM UTC
The issue has been resolved. We expect the majority of subscription data to catch up shortly. There will be a small subset of subscription data that will come through within the course of the next few hours.