Ordergroove incident

Slight Delay in Subscription Creation

Minor Resolved View vendor source →

Ordergroove experienced a minor incident on April 30, 2024 affecting Subscription Creation, lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2024, 07:30 PM UTC
Resolved
Apr 30, 2024, 11:15 PM UTC
Duration
3h 45m
Detected by Pingoru
Apr 30, 2024, 07:30 PM UTC

Affected components

Subscription Creation

Update timeline

  1. monitoring Apr 30, 2024, 11:49 PM UTC

    We received an increased volume in the subscription creation queue in multiple waves throughout the day. All the requests are queued and are being processed continuously still. We are monitoring this very closely.

  2. resolved Apr 30, 2024, 11:51 PM UTC

    The queue has been fully caught up and all subscriptions were processed with some delays.