Orchestry incident
Delayed background processing and workspace provisioning
Resolved after 7 hours 39 minutes, affecting Provisioning and Lifecycle, on August 17, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Aug 17, 2026, 02:26 PM UTC
We are experiencing delays in background processing across all regions. Some customers may see workspace provisioning and reporting data updates take longer than usual or appear stuck in progress. The Orchestry app itself remains available. We have identified the cause and are working on remediation. No data has been lost, delayed work will complete once processing recovers.
- identified Aug 17, 2026, 05:34 PM UTC
We have confirmed the cause of the background processing delays and are working towards a fix. Affected job servers are being restarted along with a temporary mitigation to restore throughput while we finalize the fix.
- monitoring Aug 17, 2026, 09:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 17, 2026, 10:06 PM UTC
This incident has been resolved.
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