Optum incident

Resolved : MEDRX EDI CHC : Unable to process and deliver Electronic remits/Batch files.

Major Resolved View vendor source →

Optum experienced a major incident on October 16, 2025 affecting MedRx, lasting 20h 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2025, 04:14 PM UTC
Resolved
Oct 17, 2025, 01:11 PM UTC
Duration
20h 56m
Detected by Pingoru
Oct 16, 2025, 04:14 PM UTC

Affected components

MedRx

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.