Optum incident

Resolved notice : Medical Network Real time and RCM ASSURANCE- Cloudflare service is available

Major Resolved View vendor source →

Optum experienced a major incident on December 5, 2025, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 10:47 AM UTC
Resolved
Dec 05, 2025, 10:50 AM UTC
Duration
3m
Detected by Pingoru
Dec 05, 2025, 10:47 AM UTC

Update timeline

  1. investigating Dec 05, 2025, 10:47 AM UTC

    We are aware of an issue involving Medical Network Real time and RCM ASSURANCE . Our teams are currently working closely to minimize any impact and restore services. We appreciate your patience as we work to resolve this issue as quickly as possible #INC46998736

  2. resolved Dec 05, 2025, 10:50 AM UTC

    The cloud fare issue has been resolved and services are available. Thank you for your understanding and patience as we worked to resolve this matter. #INC46998736