Resolved after 34 days 3 hours, affecting United States Instance - Change Healthcare Stratus Imaging PACS, on June 7, 2023.
Dear Change Healthcare Customer, We have resolved the issues on the platform. If you are still experiencing issues, please contact Support directly by calling 1-800-663-2533, Opt 4 or emailing [email protected]. We apologize for this disruption and thank you for your patience and understanding. - Stratus Imaging Support Team
Affected components
Update timeline
- investigating Jun 07, 2023, 02:02 PM UTC
Dear Change Healthcare Customer; Our monitoring team detected a slow TTFI (Time to First Image) and currently investigating the issue. We are addressing to resolve the issue the soonest possible. We appreciate your patience and understanding. Thank you very much. Change Healthcare Support
- resolved Jul 11, 2023, 05:56 PM UTC
Dear Change Healthcare Customer, We have resolved the issues on the platform. If you are still experiencing issues, please contact Support directly by calling 1-800-663-2533, Opt 4 or emailing [email protected]. We apologize for this disruption and thank you for your patience and understanding. - Stratus Imaging Support Team
Your product runs on more than Optum Enterprise Imaging
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services