OptimSync incident

Admin Accounts, Pharmacy Portal, and 3 other services are down

Resolved after 12 days 1 hour, affecting Current status by service (Admin Accounts) and Current status by service (Pharmacy Portal) and 1 more, on October 10, 2026.

investigating Oct 10, 2026, 07:56 AM UTC

Identity & Access Services went down.

Started
Oct 10, 2026, 07:56 AM UTC
Resolved
Oct 22, 2026, 09:04 AM UTC
Duration
12d 1h
Detected by Pingoru
Oct 10, 2026, 07:56 AM UTC

Affected components

Current status by service (Admin Accounts)Current status by service (Pharmacy Portal)Current status by service (Covered Entity Console)Current status by service (Graph Endpoints)Current status by service (Identity & Access Services)

Update timeline

  1. investigating Oct 10, 2026, 07:56 AM UTC

    Identity & Access Services went down.

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