Optimizely incident

Investigating – Content Recommendation Service Degradation in EMEA region

Major Ongoing View vendor source →

Optimizely is currently experiencing a major incident affecting Content Recommendations API, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 02, 2026, 07:48 AM UTC
Resolved
Ongoing
Duration
● 3h 2m
Detected by Pingoru
Jun 02, 2026, 07:48 AM UTC

Affected components

Content Recommendations API

Update timeline

  1. investigating Jun 02, 2026, 07:48 AM UTC

    We are currently investigating an issue affecting the Content Recommendation service in EMEA region. Due to an API disruption, we are unable to serve recommendations at this time. Users may notice missing or unavailable recommendations across the platform. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We will provide updates as more information becomes available. Thank you for your patience!

  2. monitoring Jun 02, 2026, 08:51 AM UTC

    A fix has been implemented and we are closely monitoring the results.