OPSWAT had 38 outages in the last 2 years totaling 8h 28m of downtime — averaging 1.6 incidents per month.
There were 38 OPSWAT outages since August 24, 2024 totaling 8h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.
We have identified that MetaDefender Cloud experienced an outage during the affected period June 1, 2025 14:11 - 14:18 UTC+00:00. Our team has investigated the issue, and service has since been restored. We apologize for any inconvenience caused and appreciate your understanding.
We have received reports indicating that MetaDefender Cloud - EU API Multiscanning, Deep CDR Degraded is experiencing issues. Our team is investigating and will provide an update as soon as possible.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We have received reports indicating that MetaDefender Cloud - EU CDR/Sanitization is experiencing issues. Our team is investigating and will provide an update as soon as possible.
The issue with CDR/Sanitization in EU region has been resolved.
Sanitization/CDR may have returned errors with reason shown as "File is not sanitizable" between 3:00 PM UTC March 27th and 12:00 PM UTC March 28th. We have resolved this issue and apologize for any inconvenience.
We have received reports indicating that MetaDefender Cloud is experiencing issues with service degradation. Our team is investigating and will provide an update as soon as possible.
We have resolved the issue that was causing degraded performance and will keep monitoring.
We are noticing authentication issues causing login problems with My OPSWAT - Central Management. We are investigating and will provide an update as soon as we are able.
The authentication issues have been resolved.
This incident has been resolved.
We are noticing issues with DNS resolution causing problems with multiple OPSWAT Products and Services. We are investigating and will provide an update as soon as we are able.
The DNS resolution issues have been resolved.
We have received reports indicating that Corporate Website and My OPSWAT is experiencing issues in certain regions. Our team is investigating and will provide an update as soon as possible.
The DNS resolution issues have been solved.
We have received reports indicating that MetaDefender Cloud - CA is experiencing issues. Our team is investigating and will provide an update as soon as possible.
The issue was resolved and we're monitoring the result.
This incident has been resolved.
We have received reports indicating that MetaDefender Cloud - metadefender.opswat.com is experiencing issues. Our team is investigating and will provide an update as soon as possible.
We are continuing to investigate this issue.
This incident has been resolved.
We have received reports indicating that My OPSWAT Portal is experiencing issues. Our team is investigating and will provide an update as soon as possible.
We are continuing to investigate this issue.
This incident has been resolved.
We have received reports indicating that MetaDefender Cloud - API Multiscanning and Deep CDR are experiencing issues. Our team is investigating and will provide an update as soon as possible.
Our Engineers have located the cause of the issue and are working on a resolution
We are recovering from an earlier outage degradation, and MetaDefender Cloud - API Multiscanning and Deep CDR is in the process of being restored. We have implemented a fix and we will be monitoring the behavior for a while.
We have resolved the issue. Our service has now returned to its normal operational state. We apologize for the inconvenience this service disruption may have caused and we thank you for your patience!