Operata experienced a major incident on June 4, 2026 affecting Web UI and API, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Web UIAPI
Update timeline
- investigating Jun 04, 2026, 09:46 PM UTC
Currently investigating degraded services in us-east-2
- identified Jun 04, 2026, 10:30 PM UTC
The issue has been identified and is currently being resolved
- identified Jun 04, 2026, 10:32 PM UTC
Changes have been made in us-east-2 to restore service. Recovery in progress
- monitoring Jun 04, 2026, 10:36 PM UTC
A fix has been implemented and we are monitoring the performance of the service
- resolved Jun 04, 2026, 11:07 PM UTC
Incident resolved. Service is now recovering. Data may be delayed up to 2hr from this timestamp whilst processing backlog clears.