Operata incident

Degraded services in us-east-2

Resolved after 1 hour 20 minutes, affecting Web UI and API (ap-southeast-2), on June 4, 2026.

resolved Jun 04, 2026, 11:07 PM UTC

Incident resolved. Service is now recovering. Data may be delayed up to 2hr from this timestamp whilst processing backlog clears.

Started
Jun 04, 2026, 09:46 PM UTC
Resolved
Jun 04, 2026, 11:07 PM UTC
Duration
1h 20m
Detected by Pingoru
Jun 04, 2026, 09:46 PM UTC

Affected components

Web UIAPI (ap-southeast-2)

Update timeline

  1. investigating Jun 04, 2026, 09:46 PM UTC

    Currently investigating degraded services in us-east-2

  2. identified Jun 04, 2026, 10:30 PM UTC

    The issue has been identified and is currently being resolved

  3. identified Jun 04, 2026, 10:32 PM UTC

    Changes have been made in us-east-2 to restore service. Recovery in progress

  4. monitoring Jun 04, 2026, 10:36 PM UTC

    A fix has been implemented and we are monitoring the performance of the service

  5. resolved Jun 04, 2026, 11:07 PM UTC

    Incident resolved. Service is now recovering. Data may be delayed up to 2hr from this timestamp whilst processing backlog clears.

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