OpenText experienced a minor incident on August 22, 2026 affecting Core EDR/MDR, lasting 2d 11h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 22, 2026, 01:41 AM UTC
Core EDR/MDR in the US region is currently experiencing service degradation. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
- investigating Aug 22, 2026, 02:41 AM UTC
Core EDR/MDR in the US region is currently experiencing service degradation. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
- investigating Aug 22, 2026, 03:41 AM UTC
Core EDR/MDR in the US region is currently experiencing service degradation. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
- investigating Aug 22, 2026, 04:41 AM UTC
Core EDR/MDR in the US region is currently experiencing service degradation. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.
- investigating Aug 22, 2026, 06:41 AM UTC
Core EDR/MDR in the US region is currently experiencing service degradation. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Updates for this issue will be posted as soon as there are significant updates.
- resolved Aug 24, 2026, 01:18 PM UTC
Core EDR/MDR in the US region experienced service degradation. The issue has been resolved. We appreciate your patience.