OpenText incident

Secure Cloud Portal - Microsoft 365 License Adjustements

Notice Resolved View vendor source →

OpenText experienced a notice incident on August 7, 2026 affecting Zix Office 365, lasting 6d. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 05:59 PM UTC
Resolved
Aug 13, 2026, 06:25 PM UTC
Duration
6d
Detected by Pingoru
Aug 07, 2026, 05:59 PM UTC

Affected components

Zix Office 365

Update timeline

  1. investigating Aug 07, 2026, 05:59 PM UTC

    Secure Cloud Portal (cp.appriver.com) is currently experiencing an issue with Microsoft 365 license changes. Teams are currently assembled and working to resolve the issue. We appreciate your patience. If you need any 365 license changes, please email [email protected] to create a ticket for processing. Tracking Number: IM397569

  2. monitoring Aug 07, 2026, 08:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 13, 2026, 06:25 PM UTC

    This incident has been resolved.