OpenText incident

Zix Encryption Services - Secure Cloud Email Encryption (AEE) delayed processing with DLP

Minor Ongoing View vendor source →

OpenText is currently experiencing a minor incident affecting Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE), which began 3h ago. The vendor's full update timeline is below.

Started
Jun 09, 2026, 08:17 PM UTC
Resolved
Ongoing
Duration
● 3h 1m
Detected by Pingoru
Jun 09, 2026, 08:17 PM UTC

Affected components

Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE)

Update timeline

  1. investigating Jun 09, 2026, 08:17 PM UTC

    Zix Encryption Services - Secure Cloud Email Encryption (AEE) is currently experiencing an issue with the delayed processing of emails sent to the DLP service. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM394167