OpenText incident

Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) email delays

Minor Ongoing View vendor source →

OpenText is currently experiencing a minor incident affecting Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE), which began 1h ago. The vendor's full update timeline is below.

Started
May 15, 2026, 01:41 PM UTC
Resolved
Ongoing
Duration
● 1h 2m
Detected by Pingoru
May 15, 2026, 01:41 PM UTC

Affected components

Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE)

Update timeline

  1. investigating May 15, 2026, 01:41 PM UTC

    Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) is currently experiencing an issue with delays in delivering email. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3927189