OpenText incident

Zix - Customer Portal inaccessible

Minor Resolved View vendor source →
Started
Feb 23, 2026, 09:28 PM UTC
Resolved
Feb 23, 2026, 09:34 PM UTC
Duration
5m
Detected by Pingoru
Feb 23, 2026, 09:28 PM UTC

Affected components

Zix Customer Portal Interface - Customer Portal

Update timeline

  1. identified Feb 23, 2026, 09:28 PM UTC

    We have identified and working on restoring access to our Customer Portal. We apologize for this inconvenience. IM tracking #: IM3875401

  2. resolved Feb 23, 2026, 09:34 PM UTC

    We have restored access to the Customer Portal. We apologize for this brief outage.

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