OpenSRS incident

Managing Domains in Reseller Control Panel

Minor Resolved View vendor source →

OpenSRS experienced a minor incident on April 1, 2025 affecting Reseller Control Panel, lasting 15h 57m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2025, 12:10 PM UTC
Resolved
Apr 02, 2025, 04:07 AM UTC
Duration
15h 57m
Detected by Pingoru
Apr 01, 2025, 12:10 PM UTC

Affected components

Reseller Control Panel

Update timeline

  1. investigating Apr 01, 2025, 12:10 PM UTC

    We are receiving reports from some resellers getting an error communicating with server when selecting active domains in their account. Our Engineering Team is currently investigating this issue.

  2. investigating Apr 01, 2025, 02:57 PM UTC

    Our Engineering Team is continuing to investigate this issue. We will post any updates as they become available.

  3. investigating Apr 01, 2025, 05:16 PM UTC

    This issue is still under investigation from our Engineering Team. We will provide updates as they are available.

  4. resolved Apr 02, 2025, 04:07 AM UTC

    Our engineering team has identified the issue and implemented a fix. The issue is now resolved.