OpenSRS incident

Outbound Support Emails

Minor Resolved View vendor source →

OpenSRS experienced a minor incident on May 26, 2025 affecting Reseller Support, lasting 2h 59m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2025, 02:27 PM UTC
Resolved
May 26, 2025, 05:26 PM UTC
Duration
2h 59m
Detected by Pingoru
May 26, 2025, 02:27 PM UTC

Affected components

Reseller Support

Update timeline

  1. investigating May 26, 2025, 02:27 PM UTC

    We are currently experiencing an issue with the Reseller Support Department's outbound emails, an issue related to our support software. This is currently being investigated, and we will follow up as updates become available. Note: this has no impact on our own Hosted Email service, or automated emails sent to domain owners and resellers about domains, SSL and accounts.

  2. resolved May 26, 2025, 05:26 PM UTC

    This incident has been resolved.