OpenSRS experienced a minor incident on August 5, 2025 affecting Reseller Control Panel, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Reseller Control Panel
Update timeline
- investigating Aug 05, 2025, 11:53 PM UTC
We are currently seeing an issue logging into the OpenSRS control panels at this time. Our NoC is engaged and investigating this issue. Further updates to come
- investigating Aug 06, 2025, 12:15 AM UTC
We are still seeing issues with our login services in OpenSRS. There will be intermittent errors or failures for customers. Investigation continues, further updates will be provided as they become available.
- resolved Aug 06, 2025, 01:10 AM UTC
Thank you for your patience, our NoC has identified and resolved the login issues at this time. Start time: 23:25 UTC End Time: 00:58 UTC Duration: 1H 33M