OpenSRS experienced a minor incident on August 19, 2025 affecting Cluster B, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Cluster B
Update timeline
- investigating Aug 19, 2025, 07:47 PM UTC
We are investigating an issue preventing some users on Cluster B from logging into Webmail. IMAP and POP services are unaffected. Our engineering team has been engaged. We will provide an update once we have additional information.
- resolved Aug 19, 2025, 08:16 PM UTC
Our engineers have applied a fix, and confirmed webmail for Cluster B is now back to operating as usual. Started: Tuesday August 19th at 20:40 UTC Ended: Tuesday August 19th at 21:09 UTC