OpenSesame experienced a critical incident on July 8, 2024 affecting OpenSesame Catalog and OpenSesame API and 1 more component, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 08, 2024, 06:41 PM UTC
We are currently investigating an issue that is causing course launches to be degraded or fail.
- investigating Jul 08, 2024, 06:47 PM UTC
We are continuing to investigate the issue
- investigating Jul 08, 2024, 06:48 PM UTC
We are continuing to investigate this issue.
- investigating Jul 08, 2024, 07:47 PM UTC
We are continuing to investigate the issue with course launch. We appreciate your patience while we investigate this issue. Please contact support if you have any questions or concerns.
- monitoring Jul 08, 2024, 08:00 PM UTC
Course launch and catalog login are functioning normally now. We will continue to monitor the site. Thank you for your patience. Please reach out to support if you have any questions or concerns.
- resolved Jul 08, 2024, 08:09 PM UTC
This incident has been resolved.