OpenSesame incident

Course Launch is degraded

Minor Resolved View vendor source →

OpenSesame experienced a minor incident on August 23, 2024 affecting OpenSesame Course Delivery Platform, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2024, 04:35 PM UTC
Resolved
Aug 23, 2024, 05:31 PM UTC
Duration
55m
Detected by Pingoru
Aug 23, 2024, 04:35 PM UTC

Affected components

OpenSesame Course Delivery Platform

Update timeline

  1. investigating Aug 23, 2024, 04:35 PM UTC

    We are currently experiencing an issue with course launch that is causing launch performance to be degraded. We apologize for any inconvenience. Please reach out to our support team with any questions and concerns.

  2. identified Aug 23, 2024, 04:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 23, 2024, 04:47 PM UTC

    We have resolve the issue and we are monitoring course launches. We apologize for any inconvenience. Please contact our support team if you have any questions or concerns.

  4. resolved Aug 23, 2024, 05:31 PM UTC

    This incident has been resolved.