OpenSesame experienced a major incident on November 21, 2024 affecting OpenSesame Catalog, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 21, 2024, 05:22 PM UTC
We are currently experiencing an issue with the Marketplace Catalog. We are working to identify and resolve the incident. We apologize for this inconvenience. Please reach out to our support team if you have any questions or concerns.
- investigating Nov 21, 2024, 06:15 PM UTC
We are continuing to investigate this issue. We apologize for any inconvenience. Please reach out to our support team with any questions or concerns.
- monitoring Nov 21, 2024, 06:18 PM UTC
We have identified the issue and applied a fix. The Marketplace Catalog is now loading as expected. We will continue to monitor the Catalog to ensure it is working properly. Please reach out to our support team with any questions or concerns.
- resolved Nov 21, 2024, 06:24 PM UTC
This incident has been resolved.