OpenSesame experienced a critical incident on April 16, 2025 affecting OpenSesame API and OpenSesame Course Delivery Platform and 1 more component, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 16, 2025, 02:59 PM UTC
We are currently investigating an issue that is causing course launch to fail. We apologize for any inconvenience. Please reach out to our support team with any questions.
- identified Apr 16, 2025, 03:15 PM UTC
We have identified the issue and we are applying a fix. Course launch may be degraded, but we are now seeing courses launch successfully.
- monitoring Apr 16, 2025, 03:21 PM UTC
We believe the issue with course launch has been resolved. We are continuing to monitor the situation. We apologize for any inconvenience. Please reach out to our Support team with any questions.
- resolved Apr 16, 2025, 03:36 PM UTC
This incident has been resolved.