OpenSesame incident

Some courses are failing to complete

Major Resolved View vendor source →

OpenSesame experienced a major incident on April 17, 2025 affecting OpenSesame Course Delivery Platform, lasting 3h 47m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2025, 11:00 PM UTC
Resolved
Apr 18, 2025, 02:47 AM UTC
Duration
3h 47m
Detected by Pingoru
Apr 17, 2025, 11:00 PM UTC

Affected components

OpenSesame Course Delivery Platform

Update timeline

  1. investigating Apr 17, 2025, 11:00 PM UTC

    We are investigating reports of some courses not completing as expected.

  2. identified Apr 18, 2025, 01:14 AM UTC

    The issue has been identified and fix is being implemented.

  3. monitoring Apr 18, 2025, 02:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 18, 2025, 02:47 AM UTC

    This incident has been resolved.