OpenSesame incident

Simon AI Generation Outage

Major Resolved View vendor source →

OpenSesame experienced a major incident on April 23, 2025 affecting Simon Authoring Suite, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2025, 11:52 PM UTC
Resolved
Apr 24, 2025, 12:35 AM UTC
Duration
42m
Detected by Pingoru
Apr 23, 2025, 11:52 PM UTC

Affected components

Simon Authoring Suite

Update timeline

  1. investigating Apr 23, 2025, 11:52 PM UTC

    We are currently experiencing an outage with AI generation in the Simon Platform.

  2. identified Apr 24, 2025, 12:28 AM UTC

    The issue has been identified and we are working on a solution.

  3. identified Apr 24, 2025, 12:34 AM UTC

    Issue has been resolved and the AI generation in the Simon Platform is operational.

  4. resolved Apr 24, 2025, 12:35 AM UTC

    This incident has been resolved.