Resolved after 3 hours 14 minutes, affecting OpenSesame Course Delivery Platform, on January 8, 2025.
A fix has been implemented and we are monitoring the system. Thank you for your patience. Please reach out to our support team if you have any questions or concerns.
Affected components
Update timeline
- investigating Jan 08, 2025, 05:55 PM UTC
We are currently investigating an issue that is preventing some learners from launching AICC courses. We appreciate your patience while we investigate the issue and will update you as we work toward a resolution. Please reach out to our support team with any questions or concerns.
- investigating Jan 08, 2025, 07:25 PM UTC
We are continuing to investigate this issue. We believe the impact is limited to a small number of customers. We apologize for any inconvenience. Please reach out to our support team with any questions or concerns.
- monitoring Jan 08, 2025, 08:54 PM UTC
A fix has been implemented and we are monitoring the system. Thank you for your patience. Please reach out to our support team if you have any questions or concerns.
- resolved Jan 08, 2025, 09:09 PM UTC
This incident has been resolved.
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