OpenSesame incident
Simon Authoring Suite unable to invite or register new user
Major Vendor's status page →
Resolved after 15 minutes, affecting Simon Authoring Suite, on September 19, 2025.
Simon Authoring Suite has identified and fixed the issue causing errors when inviting and creating new users.
Affected components
Simon Authoring Suite
Update timeline
- investigating Sep 19, 2025, 07:00 PM UTC
In Simon Authoring Suite, publishers are unable to invite new users to their account. Simon Authoring Suite is unable to create new users when registering accounts from Salesforce.
- resolved Sep 19, 2025, 07:15 PM UTC
Simon Authoring Suite has identified and fixed the issue causing errors when inviting and creating new users.
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