OpenSesame incident

Degraded Learner Experience for Course Completion

Minor Resolved View vendor source →

OpenSesame experienced a minor incident on October 21, 2025 affecting Simon Learner Experience, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 09:06 PM UTC
Resolved
Oct 21, 2025, 10:53 PM UTC
Duration
1h 46m
Detected by Pingoru
Oct 21, 2025, 09:06 PM UTC

Affected components

Simon Learner Experience

Update timeline

  1. investigating Oct 21, 2025, 09:06 PM UTC

    Newly published courses with graded quizzes may ignore quiz's required percentage to pass when calculating completion. This may generate false completions of courses.

  2. identified Oct 21, 2025, 10:08 PM UTC

    We have identified the area that may generate false completions of courses and a fix is being implemented

  3. resolved Oct 21, 2025, 10:53 PM UTC

    This incident has been resolved