OpenAI experienced a minor incident on July 24, 2026 affecting Responses and Fine-tuning and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 23, 2026, 03:36 PM UTC
Status: Investigating We are investigating the issue for the listed services. Affected components Conversations (Degraded performance) ChatGPT Work (Degraded performance)
- identified Jul 23, 2026, 03:56 PM UTC
Status: Identified We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Affected components Moderations (Degraded performance) Codex API (Degraded performance) Conversations (Degraded performance) Fine-tuning (Degraded performance) Login (Degraded performance) Audio (Degraded performance) Realtime (Degraded performance) Files (Degraded performance) Embeddings (Degraded performance) Codex Web (Degraded performance) ChatGPT Work (Degraded performance) Images (Degraded performance) Batch (Degraded performance) Responses (Degraded performance) Sora (Degraded performance) CLI (Degraded performance) VS Code extension (Degraded performance) Chat Completions (Degraded performance)
- identified Jul 23, 2026, 04:08 PM UTC
Status: Identified We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Affected components Audio (Operational) Realtime (Operational) Files (Operational) Login (Operational) Codex Web (Degraded performance) Codex API (Degraded performance) Conversations (Degraded performance) Embeddings (Operational) Responses (Operational) CLI (Degraded performance) Batch (Operational) Chat Completions (Operational) Fine-tuning (Operational) Moderations (Operational) VS Code extension (Degraded performance) ChatGPT Work (Degraded performance) Images (Operational) Sora (Operational)
- identified Jul 23, 2026, 04:48 PM UTC
Status: Identified We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation with the downstream infrastructure provider. Affected components Login (Operational) VS Code extension (Operational) Batch (Operational) Chat Completions (Operational) Realtime (Operational) Codex Web (Operational) Sora (Operational) CLI (Operational) ChatGPT Work (Operational) Conversations (Operational) Images (Operational) Audio (Operational) Files (Degraded performance) Moderations (Operational) Responses (Operational) Codex API (Operational) Fine-tuning (Operational) Embeddings (Operational)
- identified Jul 23, 2026, 05:36 PM UTC
Status: Identified We are continuing to work on implementing a mitigation. Affected components Login (Operational) ChatGPT Work (Operational) Batch (Operational) Audio (Operational) Embeddings (Operational) VS Code extension (Operational) Conversations (Operational) Images (Operational) Chat Completions (Operational) Realtime (Operational) Responses (Operational) Codex Web (Operational) Fine-tuning (Operational) Files (Degraded performance) Moderations (Operational) Sora (Operational) CLI (Operational) Codex API (Operational)
- identified Jul 23, 2026, 05:58 PM UTC
Status: Identified We are continuing to work on implementing a mitigation. Affected components Responses (Operational) Login (Operational) CLI (Operational) Codex API (Operational) Images (Operational) Batch (Operational) Codex Web (Operational) Connectors/Apps (Operational) Sora (Operational) ChatGPT Work (Operational) Chat Completions (Operational) Audio (Operational) Files (Degraded performance) Conversations (Operational) Realtime (Operational) Agent (Operational) VS Code extension (Operational) Fine-tuning (Operational) Embeddings (Operational) Moderations (Operational)
- monitoring Jul 23, 2026, 06:50 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Batch (Operational) Audio (Operational) Login (Operational) Codex Web (Operational) CLI (Operational) Chat Completions (Operational) Fine-tuning (Operational) Realtime (Operational) Moderations (Operational) Agent (Operational) Connectors/Apps (Operational) Sora (Operational) Codex API (Operational) Images (Operational) Files (Operational) Embeddings (Operational) Responses (Operational) ChatGPT Work (Operational) Conversations (Operational) VS Code extension (Operational)
- investigating Jul 23, 2026, 07:37 PM UTC
Status: Investigating We are investigating the issue for the listed services. Affected components Conversations (Degraded performance) Chat Completions (Operational) Realtime (Operational) Codex Web (Degraded performance) Connectors/Apps (Degraded performance) CLI (Degraded performance) VS Code extension (Degraded performance) Codex API (Degraded performance) Batch (Operational) Audio (Operational) Embeddings (Operational) Responses (Operational) Login (Operational) ChatGPT Work (Degraded performance) Images (Operational) Fine-tuning (Operational) Moderations (Operational) Sora (Operational) Files (Operational) Agent (Degraded performance)
- monitoring Jul 23, 2026, 08:22 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Conversations (Operational) Batch (Operational) Fine-tuning (Operational) Moderations (Operational) CLI (Operational) VS Code extension (Operational) ChatGPT Work (Operational) Images (Operational) Chat Completions (Operational) Realtime (Operational) Files (Operational) Embeddings (Operational) Agent (Operational) Login (Operational) Codex API (Operational) Audio (Operational) Connectors/Apps (Operational) Sora (Operational) Responses (Operational) Codex Web (Operational)
- investigating Jul 24, 2026, 09:56 AM UTC
Status: Investigating We are investigating the issue for the listed services. Affected components Batch (Operational) Audio (Operational) Files (Operational) Conversations (Operational) Login (Operational) Connectors/Apps (Operational) VS Code extension (Operational) Codex API (Operational) Fine-tuning (Operational) Realtime (Operational) Moderations (Operational) Agent (Operational) Sora (Operational) CLI (Operational) Chat Completions (Operational) Embeddings (Operational) Responses (Operational) Codex Web (Operational) ChatGPT Work (Operational) Images (Operational)
- investigating Jul 24, 2026, 10:06 AM UTC
Status: Investigating We are investigating the issue for the listed services. Affected components Chat Completions (Operational) Codex Web (Operational) Sora (Operational) Codex API (Operational) ChatGPT Work (Degraded performance) Files (Operational) Embeddings (Operational) Agent (Operational) Images (Operational) Audio (Operational) Realtime (Operational) Responses (Operational) Conversations (Operational) Batch (Operational) Fine-tuning (Operational) Moderations (Operational) Login (Operational) Connectors/Apps (Operational) CLI (Operational) VS Code extension (Operational)
- monitoring Jul 24, 2026, 11:34 AM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Files (Operational) Moderations (Operational) Agent (Operational) Images (Operational) Batch (Operational) Audio (Operational) Codex Web (Operational) Conversations (Operational) Realtime (Operational) Embeddings (Operational) Responses (Operational) Sora (Operational) VS Code extension (Operational) Codex API (Operational) ChatGPT Work (Operational) Login (Operational) Connectors/Apps (Operational) CLI (Operational) Chat Completions (Operational) Fine-tuning (Operational)
- resolved Jul 24, 2026, 07:33 PM UTC
Status: Resolved All impacted services have now fully recovered. Affected components Realtime (Operational) Moderations (Operational) Agent (Operational) VS Code extension (Operational) ChatGPT Work (Operational) Audio (Operational) Embeddings (Operational) Login (Operational) Codex API (Operational) Files (Operational) Codex Web (Operational) Sora (Operational) Images (Operational) Batch (Operational) Chat Completions (Operational) Responses (Operational) Connectors/Apps (Operational) CLI (Operational) Conversations (Operational) Fine-tuning (Operational)