Increased ChatGPT errors for some users

Update timeline

1. identified Feb 04, 2026, 10:09 PM UTC

   Status: Identified We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation. Affected components Login (Degraded performance) File uploads (Degraded performance) Voice mode (Degraded performance) Search (Degraded performance) Compliance API (Degraded performance) Image Generation (Degraded performance) Agent (Degraded performance) Conversations (Degraded performance) GPTs (Degraded performance) Deep Research (Degraded performance) Codex Web (Degraded performance) Connectors/Apps (Degraded performance) ChatGPT Atlas (Degraded performance)

2. monitoring Feb 05, 2026, 12:19 AM UTC

   Status: Monitoring We are investigating the issue for the listed services. Affected components GPTs (Operational) Agent (Operational) Codex Web (Operational) File uploads (Operational) Voice mode (Operational) Image Generation (Operational) Deep Research (Operational) Connectors/Apps (Operational) ChatGPT Atlas (Operational) Login (Operational) Search (Operational) Conversations (Operational) Compliance API (Operational)

3. resolved Feb 05, 2026, 12:48 AM UTC

   Status: Resolved All impacted services have now fully recovered. Affected components Compliance API (Operational) Image Generation (Operational) Agent (Operational) Deep Research (Operational) Codex Web (Operational) File uploads (Operational) Voice mode (Operational) Conversations (Operational) GPTs (Operational) Connectors/Apps (Operational) ChatGPT Atlas (Operational) Login (Operational) Search (Operational)