OpenAI incident
Some users may experience issues accessing the ChatGPT website on VPN
Affected components
Update timeline
- investigating Apr 07, 2026, 10:27 AM UTC
Status: Investigating We are investigating the issue for the listed services. Affected components Connectors/Apps (Partial outage) Compliance API (Partial outage) Image Generation (Partial outage) GPTs (Partial outage) ChatGPT Atlas (Partial outage) Login (Partial outage) File uploads (Partial outage) Voice mode (Partial outage) Search (Partial outage) Conversations (Partial outage) Agent (Partial outage) Deep Research (Partial outage)
- monitoring Apr 07, 2026, 11:00 AM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Search (Partial outage) Conversations (Partial outage) Image Generation (Partial outage) Agent (Partial outage) ChatGPT Atlas (Partial outage) Login (Partial outage) File uploads (Partial outage) Voice mode (Partial outage) Compliance API (Partial outage) GPTs (Partial outage) Deep Research (Partial outage) Connectors/Apps (Partial outage)
- resolved Apr 07, 2026, 11:49 AM UTC
Status: Resolved All impacted services have now fully recovered. Affected components Voice mode (Operational) Search (Operational) Conversations (Operational) Compliance API (Operational) GPTs (Operational) Agent (Operational) Deep Research (Operational) Login (Operational) Image Generation (Operational) Connectors/Apps (Operational) ChatGPT Atlas (Operational) File uploads (Operational)
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