OpenAI incident

Small Number of Users Have Incorrectly Cancelled Subscription

OpenAI is currently experiencing a major incident affecting Login and ChatGPT Atlas and 1 more component, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 25, 2026, 04:02 PM UTC
Resolved
Ongoing
Duration
● 2h 42m
Detected by Pingoru
Jun 25, 2026, 04:02 PM UTC

Affected components

LoginChatGPT AtlasFile uploadsConversationsAgentVoice modeConnectors/AppsCompliance APIDeep ResearchSearch

Update timeline

  1. identified Jun 25, 2026, 04:02 PM UTC

    Status: Identified A small number of Users have incorrectly cancelled subscription. Affected components Login (Degraded performance) Voice mode (Degraded performance) Search (Degraded performance) Conversations (Degraded performance) Agent (Degraded performance) Deep Research (Degraded performance) Connectors/Apps (Degraded performance) File uploads (Degraded performance) Compliance API (Degraded performance) Image Generation (Degraded performance) GPTs (Degraded performance) ChatGPT Atlas (Degraded performance)