OpenAI experienced a minor incident on May 28, 2026 affecting Responses and Fine-tuning and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved May 28, 2026, 05:27 AM UTC
Status: Resolved Resolved - Some users were unable to complete subscriptions on web and mobile. Affected users may have experienced the Subscribe button becoming unresponsive or encountered the error message submit_error_source:email during checkout. Affected components Conversations (Operational) Embeddings (Operational) Connectors/Apps (Operational) Login (Operational) CLI (Operational) App (Operational) File uploads (Operational) Batch (Operational) Audio (Operational) Compliance API (Operational) Responses (Operational) Agent (Operational) Search (Operational) Deep Research (Operational) VS Code extension (Operational) Chat Completions (Operational) ChatGPT Atlas (Operational) Files (Operational) GPTs (Operational) Sora (Operational) FedRAMP (Operational) Images (Operational) Fine-tuning (Operational) Login (Operational) Codex API (Operational) Voice mode (Operational) Realtime (Operational) Moderations (Operational) Image Generation (Operational) Codex Web (Operational)