OpenAI incident

File upload errors in ChatGPT

Ongoing since 12:46 AM UTC, affecting ChatGPT (File uploads).

identified Nov 03, 2026, 02:06 AM UTC

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

Started
Nov 03, 2026, 12:46 AM UTC
Resolved
Ongoing
Duration
● 2h 8m
Detected by Pingoru
Nov 03, 2026, 12:46 AM UTC

Affected components

ChatGPT (File uploads)

Update timeline

  1. identified Nov 03, 2026, 12:46 AM UTC

    Some users are having trouble uploading files to ChatGPT or getting ChatGPT to read uploaded files. We are working on implementing a mitigation.

  2. investigating Nov 03, 2026, 12:58 AM UTC

    We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.

  3. identified Nov 03, 2026, 02:06 AM UTC

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

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