Open Exchange Rates incident

Upstream host issue caused approximately 5m total outage last night

Resolved after 2 days 3 hours, on January 22, 2016.

resolved Jan 24, 2016, 09:42 AM UTC

This outage was caused by an upstream server issue at our hosting provider, and we're taking steps to stop it happening again. Sincere apologies for any disruption caused.

Started
Jan 22, 2016, 05:48 AM UTC
Resolved
Jan 24, 2016, 09:42 AM UTC
Duration
2d 3h
Detected by Pingoru
Jan 22, 2016, 05:48 AM UTC

Update timeline

  1. investigating Jan 22, 2016, 05:48 AM UTC

    We experienced an unidentified hosting provider issue last night resulting in approximately 5 minutes' outage on both the API and public website, from 12:35am UTC. All systems returned to normal without intervention. Sincere apologies for any disruption caused. We're investigating why this happened today and will post a debrief as soon as we have information.

  2. resolved Jan 24, 2016, 09:42 AM UTC

    This outage was caused by an upstream server issue at our hosting provider, and we're taking steps to stop it happening again. Sincere apologies for any disruption caused.

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