Open Exchange Rates incident
Rates missing from historical API on 17th Dec
Resolved after 1 day 22 hours, on December 18, 2016.
This error occurred while upgrading our platform. We resolved this issue with missing historical data with a deployment on 17th December, and have taken steps to ensure that it will not happen again. Thank you for your patience.
Update timeline
- investigating Dec 18, 2016, 10:41 AM UTC
A number of clients have reported data missing from our historical end-of-day API response for 17th December. We are currently investigating and will update as soon as we have further information. All other API endpoints and data are functioning as normal.
- identified Dec 18, 2016, 11:14 AM UTC
We have identified the issue and are working on a resolution.
- monitoring Dec 18, 2016, 01:23 PM UTC
We resolved this issue via a deployment at 12:45 UTC, and will publish a post-mortem shortly.
- resolved Dec 20, 2016, 09:33 AM UTC
This error occurred while upgrading our platform. We resolved this issue with missing historical data with a deployment on 17th December, and have taken steps to ensure that it will not happen again. Thank you for your patience.
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