Resolved after 6 hours 42 minutes, on April 23, 2017.
We have now resolved the underlying cause and all systems are back to full health. This was a caching issue, which caused slow responses and intermittent timeouts while connecting to the API, but did not result in any major outage. Please don't hesitate to contact us at [email protected] with any questions or concerns.
Update timeline
- investigating Apr 23, 2017, 02:18 AM UTC
We are investigating an issue causing slow API connections and occasional timeouts for some clients. We appreciate your patience and will provide further update as soon as possible.
- resolved Apr 23, 2017, 09:01 AM UTC
We have now resolved the underlying cause and all systems are back to full health. This was a caching issue, which caused slow responses and intermittent timeouts while connecting to the API, but did not result in any major outage. Please don't hesitate to contact us at [email protected] with any questions or concerns.
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